Alarm Response
Ensure rapid and reliable responses to security threats with Securitas' expert Alarm Response services, available 24/7.
Alarm Response Services in Reading
At Securitas, we offer professional Alarm Response services to ensure rapid, reliable, and secure action when your alarm is triggered. Our trained officers are ready to respond 24/7 - protecting your premises so you don't have to.
Rapid and Reliable Response When It Matters Most
If you're dealing with rising costs, delayed responses, or inconsistent service from your current security provider, you're not alone. Many businesses come to us after feeling let down by inflexible contracts, outdated systems, and a lack of urgency. From missed call-outs to slow communication, these issues can leave your site exposed and your peace of mind compromised.
With robbery incidents in Reading rising by 19.6% Between February 2024 and January 2025, it's clear that businesses must prioritise dependable and proactive security solutions. That's why we provide professional Alarm Response services across Reading.
Our NSI Gold-approved officers are strategically positioned across Reading, actively patrolling key sites - not waiting for alerts in a distant control centre. This allows us to dispatch the nearest unit the moment an alarm is triggered, helping to minimise risk, protect your assets, and reduce potential losses.
Security Across Sectors
We understand different businesses have different security needs and requirements. Whether you're managing a store within Riverside Retail Park, a warehouse facility or office spaces in St Andrew's Business Park, our Alarm Response service delivers fast, effective action in emergencies.
Warehouses and distribution centres are frequent targets for theft, due to storing high-value stock and equipment. Similarly, Norwich experienced 5,300 shoplifting incidents in the year ending February 2025, a 28.8% rise from the previous year. This highlights the critical need for robust and responsive security measures.
Our dedicated response fleet of over 105 vehicles is ready to respond to alarm activations and potential breaches. If an alarm is activated at any time of day or night, our officers will attend promptly to secure the site and report back, allowing you and your staff to stay safe and focused.
Regardless of sector or size, we are here to support you with a flexible solution that suits your needs.
Our Alarm Response Process
Activation
When an alarm is triggered at your business premises, it sends an immediate alert to our Alarm Receiving Centre.
Assessment
Our trained professionals quickly assess the situation to determine the nature and urgency of the alarm.
Dispatch
If necessary, we swiftly dispatch a mobile team of fully trained security officers to your location to investigate and manage the situation.
On-Site Investigation
Upon arrival, our security officers conduct a thorough inspection to identify the cause of the alarm and secure the premises.
Multi-Site Management
Overseeing multiple premises? Our team specialises in multi-site alarm response and monitoring. Whether you're managing two buildings or twenty, we ensure fast, coordinated security support across all your locations. With consistent service and a centralised point of contact, you'll have the oversight you need and the protection you trust.
Locks and Unlocks
Our locks and unlocks service is designed to provide peace of mind and ensure your premises are secure at all times.
We take care of your site's opening and closing, allowing you to focus on your core business activities. Based on your specific needs, our security team will arrive at your premises, unlock and enter securely, open all fire doors, and prepare your site for the working day before employees arrive. At the end of the day, we return to conduct a thorough inspection and secure lockdown of the building.
Our trained professionals follow strict protocols to ensure everything is locked up securely. Whether it's early morning or late at night, you can trust Securitas to manage your site securely and efficiently.
Tailored protection with custom security packages
We understand that every business has individual security requirements, which is why we offer customisable alarm response packages tailored to your specific needs. In addition to our core keyholding and alarm response services, you can enhance your security with additional security services, such as locks and unlocks, scheduled mobile patrols, or vacant property inspections. Whether you need daily access management for a retail store, after-hours security for an office building, or additional perimeter checks for a warehouse, our flexible approach ensures you get the proper levels of protection. With 24/7 monitoring and a rapid response team on hand, Securitas provides a fully managed security solution that adapts to your business needs - giving you complete peace of mind.
Trusted Industry Leader
If you feel like your current provider isn't delivering the service you expect, now is the perfect time to switch. We make the transition easy, handling everything from the initial security assessment to key transfer and ongoing monitoring. With Securitas, you'll have the confidence of working with a trusted industry leader backed by cutting-edge security technology and a dedicated team committed to keeping your business safe.
Top Marks for Reliability and Rapid Response
Discover how Securitas UK provided peace of mind for an established primary school.
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