Security Officer

Job Description

Responsibilities

Protection of Property and Premises

• Prevent and deter unauthorised access to site. Monitor fire alarms, intruder alarms, and CCTV as appropriate.
• Conduct external and internal security patrols as detailed in the Assignment Instructions.
• Provide traffic control and apply parking restrictions as required.
• Carry out routine tests of security equipment where appropriate.
• Manage keys and perform locking and unlocking duties as detailed in the Assignment Instructions.
• Ensure any equipment provided by the customer and Securitas is managed in accordance with procedures detailed in the Assignment Instructions.
• Maintain all logbooks and records as detailed in the Assignment Instructions.
• Issue visitor/contractor passes in accordance with the Assignment Instructions.
• Deal with lost property in accordance with the Assignment Instructions.

Health and Safety

• Provide support, guidance, and information to all staff, visitors, and contractors whilst ensuring safeguarding of the premises.
• Ensure health and safety procedures are followed at all times. Record and report all faults, health and safety hazards, and unsafe working practices to supervisor/manager. Report and record all accidents in accordance with the Assignment Instructions.
• Ensure all walkways and emergency escape routes are always kept clear.
• Report any usage of First Aid equipment and shortfalls in the contents of First Aid boxes.
• Notify the Securitas Operations Centre (SOC) in the event of any emergencies and follow the instructions given.
• Investigate the cause of all fire alarm activations.

Prevent Loss and Waste

• Report instances of property at risk of being lost, stolen, damaged and/or vandalised.
• During patrols, switch off unnecessary lights and close windows.

Prevent and Deter Crime

• Operate radios, pagers, clocking equipment, and any other physical security equipment used on site.
• Operate customer’s ‘stop and search’ policies when required.
• Carry out initial investigations and report both verbally and in writing on incidents, suspicious activities, objects, and vehicles.

Customer Service

• Display an outstanding level of customer service.
• Take responsibility for problems that staff and visitors may have.
• Display the highest standard of personal presentation and smartness of uniform to maintain the image of Securitas and the customer.
• Answer telephone calls professionally and in accordance with the Assignment Instructions.

Other responsibilities

• Book on at the beginning of each shift and make check calls in accordance with Company policy.
• Ensure all paperwork is completed in a timely fashion and conduct effective handover procedures.
• Undertake any other duties as requested by Branch Management.

Demonstrate understanding and engagement with the Securitas Core Values of Integrity, Vigilance and Helpfulness, whilst showing a natural ability to recognise risk within the workplace and consider safety as a priority, complying with relevant policies, procedures and training as provided by the Company

Qualifications

• SIA license 
• Right to work in the UK
• 2-3 years experience within cooperate security
• 5 year checkable work history
• Reasonable commuting distance
• Customer Service experience.
• Good organisational skills.
• Reliable and customer focused with a commitment to exemplary service