Area Supervisor

Job Description

Responsibilities

• Provide operational support and act as a point of contact after hours as needed, taking the lead during incidents and ensuring effective management and escalation of emergencies.
• To be first point of escalations for the operations Support Team and IT Systems
• Respond to incidents in back-of-house areas and manage alarm activations effectively.
• To develop implement new methods of working and operating to improve output and efficiences for the operations Team.
• Supervise team conduct, task completion, attitude, and behaviour. Ensure all personnel are briefed, trained to standard, and undergo regular performance assessments.
• Conduct security clearance where necessary and are valid in date/ renewals
• Manage rostering and ensure accuracy in order to ensure minimal pay issues and dropped shifts.
• Enforce procedures for managing emergency situations involving fire, security, and safety at all times.
• Plan and deliver activities and services to specified standards to meet expectations.
• Empower team members to achieve Key Performance Indicators (KPIs), addressing issues through coaching, training, and effective delegation.
• Additional Responsibilities
• Any other duties as directed from the DBOM/BOM
• Involvement of Securitas strategy through company projects
• Conduct annual performance reviews for team members, including deputies, and maintain close liaison with Duty Managers on operational matters.
• Uphold uniform standards and ensure issuance of necessary working equipment like radios.
• Monitor the Gallery for Health & Safety and security issues, escalating concerns appropriately and reporting faults promptly.
• Complete accurate incident and accident reports, maintaining precise event records.
• Conduct interviews for lateness and manage relevant administration to reduce occurrences.

Qualifications

Essential

• Must have right to work in the UK.
• Current SIA License
• Have a 5 year checkable employment history or be able to produce documentary evidence of any period of employment, self employment or full time/part time education.
• The ability to embody and uphold Securitas core values of Integrity, Vigilance, and Helpfullness.
• Strong communication and written skills.
• Interpersonal skills to negotiate and handle sensitive matters with discretion.
• Adaptability and responsiveness to changing priorities.
• Additional qualifications in Health and Safety, Customer Service, and First Aid are adantageous.

Additional Information

Desirable: 

• Working Knowledge of Microsoft Packages
• Call centre  experience 
• Previous administration and clerical duties

It’s great to see you’re considering a career with us here at Securitas UK! You're one step away from joining our global team of over 375,000 professionals.

Why Choose Securitas UK?

At Securitas UK, we are on a mission to make the world a safer place, driven by our core values of Integrity, Vigilance, and Helpfulness. We foster empowerment, innovation, and growth, offering industry-leading training and career development opportunities.

What You Can Expect

Applying for a new role can be exciting yet daunting. Our dedicated Recruitment Team carefully reviews every application, and we appreciate your patience. Need support? We’re here to help—just drop us an email.

Diversity & Inclusion: Be Yourself at Securitas

We are an all-inclusive employer, embracing individuality and diversity as key to our success. Our belonging strategy focuses on:

• Career Growth: Clear pathways from apprenticeships to leadership programs.
• Inclusive Leadership: A culture of respect, transparency, and collaboration.
• Fair Pay & Benefits: Competitive, equitable compensation and benefits.

Our Commitment to You

We support our workforce through initiatives such as:

• Employee Networks – Safe spaces to connect and influence policies for change.
• Race at Work Charter & Armed Forces Covenant – Supporting equality and inclusion.
• Disability Confident Employer – Ensuring accessibility with our Reasonable Adjustment Passport. With our Level 2 Disability Confident Employer Certification - We commit to guaranteeing an interview to anyone who discloses a disability at screening, providing they live within the location requirements.
• Health & Well-being Programs – Mental health support and workplace wellness.
• Neurodiversity Top Employer Certification – Leading inclusivity for neurodivergent individuals.

We celebrate diversity year-round with events like BSL Week, International Women’s Day, PRIDE, and Black History Month and so much more!

Take the Next Step

Join us and be part of a team that values you. Click ‘I'm Interested' and start your career with Securitas UK today!