Business Development Manager - Remote Services

Job Description

What you'll be doing:

Sales & Business Development

• Proactively identify and engage with organisations to understand their needs around alarm monitoring, remote video services, and lone worker protection, with the goal of generating new business opportunities.
• Build and nurture strategic partnerships with customers to enhance the efficiency and effectiveness of their monitoring and escalation services.
• Explore and develop opportunities to expand the use of our 24/7 Alarm Receiving Centre (ARC) for monitoring and incident management services.
• Consistently meet or exceed monthly and annual sales targets through a combination of lead generation, networking, and direct client engagement.

Technical Solution Selling

• Deliver engaging and informative product demonstrations that highlight the value and capabilities of our ARC services, tailored to each client’s specific needs.
• Clearly explain technical aspects such as ARC escalation protocols, police URN integration, and compliance with BS8484 standards.
• Translate complex customer requirements into tailored service offerings by leveraging the full range of expertise and capabilities within the ARC.
• Identify opportunities for clients to streamline their internal processes to improve the monitoring and management of security and life safety events.
• Recommend integrated solutions that combine ARC services with physical guard response for a comprehensive security approach.

Client Onboarding & Training

• Collaborate with account management, operations, and training teams to ensure smooth deployment and integration of services for new clients.
• Provide training to client staff on the correct use of devices, emergency response procedures, and dynamic risk assessments.
• Ensure seamless technical integration between client infrastructure and ARC systems to support reliable and efficient service delivery.

Compliance & Risk Advisory

• Offer expert advice to clients on their legal responsibilities under UK legislation and relevant British Standards.
• Support clients in developing and implementing lone worker policies and broader risk mitigation strategies.
• Ensure all proposed and delivered solutions adhere to industry best practices and meet required security and compliance standards.

Account Management & Support

• Maintain strong, ongoing relationships with clients and ARC partners to ensure long-term satisfaction and service continuity.
• Provide regular performance reviews, solution updates, and proactive support to help clients get the most from their services.
• Monitor service delivery metrics such as response times and incident data to ensure high levels of client satisfaction.
• Work closely with the account management team to ensure a seamless client experience from onboarding through to ongoing support.

Market Intelligence & Reporting

• Stay up to date with industry trends, competitor offerings, and changes in regulatory requirements to inform sales and service strategies.
• Provide actionable feedback to product development teams to help shape future service offerings and enhancements.
• Maintain accurate and up-to-date records in the CRM system, including sales activity, pipeline status, and client interactions.

Note: This gives a rough picture of what you will be doing in the role, it is not extensive of your responsibilities.

Qualifications

What we’re looking for:

• Proven B2B sales experience (Desirable: if in the security, safety technology sector or related sector). 
• Demonstrated success in building robust sales pipelines and consistently driving revenue growth within new business environments 
• Excellent communication, negotiation, and presentation skills. 
• Ability to work independently and manage a national territory. 
• Proven track record of developing strong and sustainable customer relationships resulting is portfolio growth. 
• Customer-Centric Approach
• Right to Work in the UK
• Ability to obtain a checkable 5 year Employment History.

Additional Information

It’s great to see you’re considering a career with Securitas UK!
Join our global team of 336,000+ colleagues and help make the world a safer place.

At Securitas, we live by our values of Integrity, Vigilance and Helpfulness, and our People Promise:

• Opportunity – We see potential in every person and situation
• People – We open our eyes to all that’s good
• Purpose – We make your world a safer place

What You Can Expect
Our Recruitment Team reviews every application carefully. Applying can feel daunting, but we’re here to support you—just email us if you need help.

Diversity & Inclusion – Be Yourself
We are an inclusive employer, proud of our Level 2 Disability Confident status (we will always try out hardest to guarantee interviews for eligible candidates, should you meet the roles minimum requirements, having disclosed a disability to our Talent Team upon application). We support equality through Employee Networks - Our real change makers of the business.. YOU, the Race at Work Charter, and the Armed Forces Covenant. We also celebrate diversity with events like BSL Week, International Women’s Day, PRIDE and Black History Month.

Your Benefits

• STRIVE– Securitas Perks gives you access to a great range of discounts on a variety of retailers, services and everyday spending to suit your shopping habits.
• Dental Plans - A range of plans providing support, providing cash back towards everyday dental costs, such as dental examinations, X-rays, and treatment
• HSF Health Plan - Range of healthcare cash plans at highly discounted rates, providing families with peace of mind by getting cash back on everyday medical costs, such as dental check-ups, contact lenses and acupuncture, and by covering unexpected costs.
• Cycle to Work – A super cost-effective way of getting a brand new bike, cycling equipment or both. Save up to 42% of the usual cost and spread the cost over several months from your salary.
• Specsavers – Save money on eye tests and when purchasing spectacles.
• WeCare – A 24/7 online GP, mental health support service, get fit programme and more.
• Toothfairy – Online access to advice and guidance, from real UK Dentists.
• Pension Plan – Plan for your financial future by building up a benefit in the Securitas Pension Plan, with the benefit of employer contribution plus tax relief on your contributions.
• Payroll ISA – An ISA savings account is a great way to meet your longer term personal financial goals.
• Free Mortgage Advice
• Go & Live – Financial Wellbeing Hub
• Death in Service Benefit - Permanent employees are automatically covered for Life Assurance, which would provide a lump sum benefit to your beneficiaries in the unfortunate event of death in service whilst employed by Securitas

Take the Next Step
Join a team that values you. Click ‘I’m Interested’ and start your career with Securitas UK today.

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