Employee Relationship Manager

Job Description

What we’re looking for:

We’re looking for someone who values teamwork, shows initiative, and wants to grow. Ideally, you’ll have:

• Build strong, collaborative relationships with HR Business Partners, Advisors, and Generalists to ensure alignment with HR and People Strategy.
• Analyse and review employee survey data, providing actionable insights and facilitating site-based improvement plans.
• Develop and deliver tailored engagement strategies for each account business unit to boost morale and productivity.
• Champion positive union engagement, fostering constructive relationships between account management and union officials.
• Design and deliver training sessions for account teams to promote employee engagement and best practices.
• Create and distribute monthly employee engagement communications to keep teams informed and motivated.
• Support manpower planning and resourcing activities to ensure operational efficiency.
• Analyse retention statistics within business units and implement corrective measures to improve employee retention.
• Provide coaching and mentoring to account management teams, empowering them to take ownership of engagement initiatives.
• Lead the development and implementation of new and existing HR policies, including industrial relations strategies.
• Drive a culture of reward and recognition across account teams, ensuring achievements are celebrated.
• Identify and track clear, measurable KPIs and objectives aligned with HR goals and business requirements.
• Deliver training on employee engagement and succession planning to support career development.
• Maintain open communication channels, recognise achievements, and strengthen the Securitas community.
• Implement new working methods in partnership with the wider HR team to support continuous improvement and enhance customer experience.
• Ensure compliance with company values—Integrity, Vigilance, and Helpfulness—and promote a safe, risk-aware working environment

Please note - The responsibilities listed here aren’t the full picture—but they give you a good sense of the role. If you meet the minimum requirements and believe you’ve got what it takes to succeed, we’d love to hear from you.

Qualifications

What you'll bring:

• Proven experience in HR or employee engagement roles. (CIPD L5 Desirable)
• Strong communication and influencing skills.
• Ability to analyse data and implement strategic action plans.
• Experience in coaching and mentoring teams.
• A proactive, solutions-focused approach with excellent organisational skills.
• Ability to provide a 5 year employment history and cover any gaps where appropriate.
• Right to Work in the UK. 
• Ability to Uphold and live the Securitas Core Values of: Integrity, Vigilance & Helpfulness.

Additional Information

It’s great to see you’re considering a career with Securitas UK!
Join our global team of 336,000+ colleagues and help make the world a safer place.

At Securitas, we live by our values of Integrity, Vigilance and Helpfulness, and our People Promise:

• Opportunity – We see potential in every person and situation
• People – We open our eyes to all that’s good
• Purpose – We make your world a safer place

What You Can Expect
Our Recruitment Team reviews every application carefully. Applying can feel daunting, but we’re here to support you—just email us if you need help.

Diversity & Inclusion – Be Yourself
We are an inclusive employer, proud of our Level 2 Disability Confident status (we will always try out hardest to guarantee interviews for eligible candidates, should you meet the roles minimum requirements, having disclosed a disability to our Talent Team upon application). We support equality through Employee Networks - Our real change makers of the business.. YOU, the Race at Work Charter, and the Armed Forces Covenant. We also celebrate diversity with events like BSL Week, International Women’s Day, PRIDE and Black History Month.

Your Benefits

• STRIVE– Securitas Perks gives you access to a great range of discounts on a variety of retailers, services and everyday spending to suit your shopping habits.
• Dental Plans - A range of plans providing support, providing cash back towards everyday dental costs, such as dental examinations, X-rays, and treatment
• HSF Health Plan - Range of healthcare cash plans at highly discounted rates, providing families with peace of mind by getting cash back on everyday medical costs, such as dental check-ups, contact lenses and acupuncture, and by covering unexpected costs.
• Cycle to Work – A super cost-effective way of getting a brand new bike, cycling equipment or both. Save up to 42% of the usual cost and spread the cost over several months from your salary.
• Specsavers – Save money on eye tests and when purchasing spectacles.
• WeCare – A 24/7 online GP, mental health support service, get fit programme and more.
• Toothfairy – Online access to advice and guidance, from real UK Dentists.
• Pension Plan – Plan for your financial future by building up a benefit in the Securitas Pension Plan, with the benefit of employer contribution plus tax relief on your contributions.
• Payroll ISA – An ISA savings account is a great way to meet your longer term personal financial goals.
• Free Mortgage Advice
• Go & Live – Financial Wellbeing Hub
• Death in Service Benefit - Permanent employees are automatically covered for Life Assurance, which would provide a lump sum benefit to your beneficiaries in the unfortunate event of death in service whilst employed by Securitas

Take the Next Step
Join a team that values you. Click ‘I’m Interested’ and start your career with Securitas UK today.

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