Security Team Leader

Job Description

Role Purpose

The Security Team Leader (Nights) is responsible for overseeing security operations, ensuring compliance with protocols, and managing the security team to maintain a safe and secure environment. This role is a key part of the Visitor Services and Security management team, supervising Controllers and Security Officers to uphold high standards of safety, integrity, and visitor service across exhibitions, buildings, staff, and visitors.

Key Responsibilities

• As a Security Team Leader, you will supervise and coordinate security personnel, ensuring compliance with all policies, procedures, and legal requirements. You’ll manage incidents, emergency responses, and alarm activations, while providing operational support and acting as the primary contact during night shifts. Responsibilities include conducting patrols, monitoring CCTV, overseeing post rotations, welfare checks, and performance monitoring. You’ll train and mentor team members, prepare documentation, and assist with reception duties when needed. Additional tasks include troubleshooting security systems, managing visitor protocols, and supporting staff training. Throughout, you’ll uphold Securitas values: Integrity, Vigilance, and Helpfulness, while maintaining professionalism and operational excellence.

Required Qualifications & Skills

• Valid SIA licence or equivalent certification.
• Strong knowledge of security protocols and emergency procedures.
• Ability to remain calm and act decisively under pressure.
• Proficiency in security systems and visitor management software.
• Basic computer literacy (Microsoft Word, Excel, Outlook).
• Excellent leadership, communication, and interpersonal skills.
• Attention to detail and ability to maintain high alertness.
• Experience in issue and conflict resolution.
• Capability to manage reception duties alongside security responsibilities

Experience

• Minimum 3 years in a security supervisory role.
• Proven track record in managing security teams and handling emergencies.
• Familiarity with advanced surveillance technologies.

Competencies & Behaviors

• Leadership: Inspire and guide team members.
• Decision-Making: Make sound judgments under pressure.
• Problem-Solving: Identify issues and implement effective solutions.
• Attention to Detail: Ensure accuracy in monitoring and reporting.
• Integrity & Reliability: Maintain high ethical standards and consistency.
• Professionalism & Adaptability: Represent the organization positively and respond effectively to changing situations.

Driving Performance

• Takes Ownership
• Expects Excellence
• Delivers Sustainable Results
• Builds High-Performing Teams

Working Conditions

• Shift-based role, including nights, weekends, and holidays.
• May involve standing for long periods and working outdoors in varying weather conditions.

Performance Indicators

• Compliance with security protocols and procedures.
• Timely and accurate incident reporting.
• Positive feedback from staff and visitors.
• Effective response to security incidents and emergencies.

Qualifications

What We’re Looking For

• Valid SIA Licence
• Driving licence or reliable access to public transport
• Minimum 1+ years’ security experience, ideally in a retail or similar environment
• Strong communication skills (written and verbal)
• Flexible and adaptable approach
• IT literate
• Physically fit for patrolling duties
• Excellent customer service skills
• Smart and professional appearance

Additional Information

It’s great to see you’re considering a career with Securitas UK!
Join our global team of 336,000+ colleagues and help make the world a safer place.

At Securitas, we live by our values of Integrity, Vigilance and Helpfulness, and our People Promise:

• Opportunity – We see potential in every person and situation
• People – We open our eyes to all that’s good
• Purpose – We make your world a safer place

What You Can Expect
Our Recruitment Team reviews every application carefully. Applying can feel daunting, but we’re here to support you—just email us if you need help.

Diversity & Inclusion – Be Yourself
We are an inclusive employer, proud of our Level 2 Disability Confident status (we will always try our hardest to guarantee interviews for eligible candidates, should you meet the roles minimum requirements, having disclosed a disability to our Talent Team upon application). We support equality through Employee Networks - Our real change makers of the business.. YOU, the Race at Work Charter, and the Armed Forces Covenant. We also celebrate diversity with events like BSL Week, International Women’s Day, PRIDE and Black History Month.

Your Benefits

• STRIVE– Securitas Perks gives you access to a great range of discounts on a variety of retailers, services and everyday spending to suit your shopping habits.
• Dental Plans - A range of plans providing support, providing cash back towards everyday dental costs, such as dental examinations, X-rays, and treatment
• HSF Health Plan - Range of healthcare cash plans at highly discounted rates, providing families with peace of mind by getting cash back on everyday medical costs, such as dental check-ups, contact lenses and acupuncture, and by covering unexpected costs.
• Cycle to Work – A super cost-effective way of getting a brand new bike, cycling equipment or both. Save up to 42% of the usual cost and spread the cost over several months from your salary.
• Specsavers – Save money on eye tests and when purchasing spectacles.
• WeCare – A 24/7 online GP, mental health support service, get fit programme and more.
• Toothfairy – Online access to advice and guidance, from real UK Dentists.
• Pension Plan – Plan for your financial future by building up a benefit in the Securitas Pension Plan, with the benefit of employer contribution plus tax relief on your contributions.
• Payroll ISA – An ISA savings account is a great way to meet your longer term personal financial goals.
• Free Mortgage Advice
• Go & Live – Financial Wellbeing Hub
• Death in Service Benefit - Permanent employees are automatically covered for Life Assurance, which would provide a lump sum benefit to your beneficiaries in the unfortunate event of death in service whilst employed by Securitas

Take the Next Step
Join a team that values you. Click ‘I’m Interested’ and start your career with Securitas UK today.

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