Customer challenges
Why choose Securitas?
Bucherer UK sought a comprehensive security solution for their flagship London locations, including the Royal Opera House store and Head Office in Soho. Their priority was to protect high-value luxury goods and ensure staff safety through a combination of advanced remote monitoring and on-site services. Following recommendations from their Swiss security colleagues, Bucherer required a provider who could offer a thorough, bespoke, and insurer-compliant security system.
Our solution
The need for a comprehensive security system
Protecting high-value luxury goods and staff safety requires a tailored, comprehensive security system. For Bucherer’s London locations, we combined advanced remote monitoring with physical security services to meet their needs.
Our 24/7 monitored intruder alarms and CCTV systems enable rapid detection and response, while access control technology restricts entry to authorised personnel only. Mobile patrol teams provide on-site support to investigate alerts, and keyholding with accompanied locking/unlocking ensures premises are securely managed at vulnerable times.
This blend of technology and expert personnel offers peace of mind and robust protection for Bucherer’s prestigious stores and offices.
The perfect secure solutions for luxury retail businesses
A combination of Remote Monitoring and Access Control services
Our integrated approach helps reduce risk, improve visibility, and provide peace of mind, whatever your sector or challenge.
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Remote Security
Our Securitas Operations Centre monitors intruder alarms and CCTV feeds 24/7. When alerts arise, operators assess live footage and dispatch mobile patrol teams to respond immediately.
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Access Control Systems
Card swipe and videocom systems ensure only authorised personnel gain entry. Dual PIN codes provide extra security during locking and unlocking procedures.
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Keyholding Services
Securitas officers attend sites at agreed times to perform locking and unlocking securely, giving peace of mind to both staff and management.
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Accompanied Locking/Unlocking
A mobile security officer works alongside authorised Bucherer staff during vulnerable periods to ensure premises are safely secured.
"Throughout, the security expertise has been of a very high standard. Securitas created a bespoke security solution in line with our insurers’ conditions and the proposal was very thorough. The project management and implementation were top notch, and the tech support has also been very good."
Bucherer UK
Security and Safety Country Manager, Paul Cross
Conclusion
With Securitas’ combination of advanced technology and expert mobile security, Bucherer’s prestigious London locations are safeguarded against theft and unauthorised access around the clock. This partnership demonstrates our ability to tailor high-quality security services to meet the unique challenges of luxury retail environments, ensuring protection for valuable assets and the safety of staff.
