Alarm Response
Integrated alarm systems trigger instant alerts at our ARCs. Our operators can verify alarm signals via CCTV and respond appropriately, alerting keyholders, dispatching mobile patrols, or contacting emergency services.
Remote CCTV monitoring services
Tailored CCTV monitoring services from trained security professionals using cutting-edge technology for 24/7 peace of mind.
- Advanced video technology systems
- Designed for any sector and any-sized business
- Tailored video surveillance setups
- Expert advice and support
Send us a message
Make your initial enquiry here.
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Key benefits of remote CCTV monitoring
● 24/7 protection: Our Alarm Receiving Centres (ARCs) monitor your CCTV cameras around the clock, ensuring trained operators respond immediately to alerts.
● Focused threat detection: Advanced software filters out false alarms, highlighting only genuine activity involving people or vehicles, so our team can act where it matters.
● Real-time intervention: Operators can issue audio warnings via CCTV speakers, control gates or barriers, and coordinate directly with emergency services for faster response.
● Minimise disruption: Rapid, informed action reduces risk, protects assets, and keeps your business running smoothly.
● Actionable insights: Professional oversight and reporting help you detect problems early, make better security decisions, and improve operational efficiency.
With professional oversight of your security systems, you gain peace of mind, faster incident resolution, and actionable insights to improve security practices. Remote CCTV monitoring helps you detect problems early, act decisively, and stay in control, protecting both your assets and your people.
Get full protection against genuine security threats by combining our security services
Unlike other remote CCTV monitoring companies, we can do more to protect your business. Combining remote CCTV monitoring with our other security services ensures your business is protected from all angles. Our services work seamlessly together to provide a comprehensive solution that keeps your premises secure while you focus on running your business.
Mobile Patrols
Patrol teams can respond to verified alerts from our remote monitoring team, providing a visible deterrent and rapid on-site intervention when needed. Our patrols are tailored to meet your business’s unique requirements and ensure the safety of your premises.
Keyholding
Our licensed officers can access your premises quickly in response to alarms, guided by real-time CCTV information, ensuring a swift, safe, and coordinated response.
CCTV Installation and Maintenance
Whether you already have a system or need a new one, we ensure your cameras are up to date and fully compatible with our monitoring services. Regular maintenance keeps systems reliable, so nothing is missed.
Our CCTV monitoring services in action
Shortridge Laundry was relying on an old analogue CCTV monitoring system that suffered from poor image quality, blind spots, and no real‑time monitoring. They also dealt with multiple different security suppliers, which complicated their security management.
Securitas replaced the outdated system with a fully integrated, modern security system under a single contract. This included upgraded CCTV coverage and remote alarm monitoring from our operations centre (SOC) by our NSI Gold-accredited team, as well as access control and verified response services delivered by SIA-licensed security professionals.
As a result, Shortridge Laundry gained improved surveillance coverage, faster and more reliable response to alarms, and no longer had to coordinate between several suppliers, just one streamlined security provider. They also avoided high upfront costs thanks to a flexible payment model spread over three years.
Know
Live reporting of all events keeps you in the know on the MySecuritas database. Each action is logged, so any events requiring escalation have a paper trail, and you’re always kept informed.
Report
Pull data, create reports, share with stakeholders and measure your return on investment, all from one intuitive platform.
Learn
See key trends, spot patterns, and find areas for improvement with useful statistics. With MySecuritas, you can use what you’ve learned to make your organisation’s security even better.
Control
Keep your team updated, control who has access to your site, order additional services and support. With MySecuritas, you can act quickly, plan ahead and keep everything running smoothly.
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FAQs
Frequently asked questions about CCTV Monitoring
Do you have questions? We have the answers! Explore our frequently asked questions (FAQ) and find clear and concise answers to the things we get asked the most about.
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When a CCTV or intruder alarm is triggered, the signal is sent directly to our Alarm Receiving Centre (ARC). Trained operators assess the alert using advanced software that filters out false alarms, presenting only genuine activity involving people or vehicles. The operator can then escalate the situation by alerting keyholders, onsite guards, or the police as appropriate.
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Yes. Subject to the correct CCTV system and site accreditation, operators can use speakers built into cameras to issue warnings to intruders, remotely operate gates and barriers for legitimate visitors, and monitor high-risk areas. This allows immediate and controlled responses to incidents, reducing risk and protecting assets.
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Absolutely. Our ARCs are in-house, fully secure, high-resilience environments, operating 24/7, 365 days a year. All operators are SIA licensed, and our Alarm Receiving Centres hold NSI Gold accreditation, ensuring the highest standards in alarm handling and rapid access to emergency services when needed.
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When an alarm is triggered, our team does a thorough check of the entire CCTV system to ensure there is no potential threat. If there isn't, we record the incident and any CCTV footage from that time and continue to carefully monitor your site.
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Yes, they can. By combining these services, a rapid response team can be at your site in minutes to secure it, and when needed, liaise with police response teams and share details from our control centres.
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There can be some limitations on security monitoring, but this largely depends on the layout of your site and which sector you operate in. Our teams can help you build the right CCTV system for your site and sector to make sure blind spots are limited.
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Send us a message
Make your initial enquiry here. Send us a message to find out how we can secure your business and one of our trained advisors will get back to you.
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Discover more ways to protect what matters
Stay informed with expert insights, real-world success stories, and the latest innovations in security. Explore more resources designed to help you strengthen protection for your people, property, and peace of mind.
