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    Incident Management

    Ensure swift and effective communication during incidents with our comprehensive incident management service.

    • Reliable operations
    • NSI Gold
    • 24/7 availability
    • Rapid response
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    Comprehensive Incident Management

    Our Incident Management service provides instant support during emergencies, helping your organisation manage incidents efficiently.

    With a dedicated phone line to our Alarm Receiving Centre, specialist operators follow tailored protocols for events like IT outages or protests. 

    We quickly alert emergency contacts and deploy necessary actions, keeping key stakeholders informed 24/7, 365 days a year.

    Combine with other services

    When you choose Securitas, you gain a dedicated professional committed to safeguarding your business. our services are designed to work seamlessly, whether you need them independently or as a comprehensive solution. We operate discreetly in the background, ensuring your business and assets remain protected, so you can stay focused on what matters most, driving your business forward with confidence.

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    Professional emergency coordination

    Our Incident Management operates around the clock, supported by two high-resilience Alarm Receiving Centres.

    Even during power outages, our service remains uninterrupted. Our trained operators handle incidents swiftly, with direct access to police control rooms for faster escalation.

    Ideal for sectors like education and manufacturing, this service ensures a coordinated response to any incident.

      Know

      Live reporting of all events keeps you in the know on the MySecuritas database. Each action is logged, so any events requiring escalation have a paper trail, and you’re always kept informed.

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      Report

      Pull data, create reports, share with stakeholders and measure your return on investment, all from one intuitive platform.

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      Learn

      See key trends, spot patterns, and find areas for improvement with useful statistics. With MySecuritas, you can use what you’ve learned to make your organisation’s security even better.

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      Control

      Keep your team updated, control who has access to your site, order additional services and support. With MySecuritas, you can act quickly, plan ahead and keep everything running smoothly.

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      • FAQs

        Frequently asked questions on Incident Management

        Do you have questions? We have the answers! Explore our frequently asked questions (FAQ) and find clear and concise answers to the things we get asked the most about.

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      Send us a message

      Make your initial enquiry here. Send us a message to find out how we can secure your business and one of our trained advisors will get back to you.

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      Your personal data will be processed in accordance with our Privacy Notice.
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