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    Incident Management

    Ensure swift and effective communication during incidents with our comprehensive incident management service.

    • Reliable operations
    • NSI Gold
    • 24/7 availability
    • Rapid response
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    Comprehensive Incident Management

    Our Incident Management service provides instant support during emergencies, helping your organisation manage incidents efficiently.

    With a dedicated phone line to our Alarm Receiving Centre, specialist operators follow tailored protocols for events like IT outages or protests. 

    We quickly alert emergency contacts and deploy necessary actions, keeping key stakeholders informed 24/7, 365 days a year.

    Combine with other services

    When you choose Securitas, you gain a dedicated professional committed to safeguarding your business. our services are designed to work seamlessly, whether you need them independently or as a comprehensive solution. We operate discreetly in the background, ensuring your business and assets remain protected, so you can stay focused on what matters most, driving your business forward with confidence.

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    Professional emergency coordination

    Our Incident Management operates around the clock, supported by two high-resilience Alarm Receiving Centres.

    Even during power outages, our service remains uninterrupted. Our trained operators handle incidents swiftly, with direct access to police control rooms for faster escalation.

    Ideal for sectors like education and manufacturing, this service ensures a coordinated response to any incident.

      Real-time alerts

      Stay connected with what matters most. MySecuritas sends you notifications as soon as alarm events happen, so you’re always informed about important situations. You can access reports right away when they’re ready, meaning you won’t be left waiting for updates. All your security information is in one place, easy to find and available whenever you need it.

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      Simplified reporting

      No more spreadsheets and constant emails for updates. With MySecuritas, everything is in one place, so you can pull reports for the week, month or year and provide accurate reporting data to all stakeholders.

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      Actionable insights

      Improve how you handle security at your locations with actionable insights. My Securitas shows you useful statistics and highlights, helping you spot patterns and learn what’s working well. You can also see key trends and find areas where things could be improved. Download the data, share it with your team and build a better picture of your site’s security.

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      Take control

      Manage security services, decide who has access to what and keep your teams updated all in one place. Whether you need to plan for the future or act quickly, the platform makes it easy to take control of your security.

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      • FAQs

        Frequently asked questions on Incident Management

        Do you have questions? We have the answers! Explore our frequently asked questions (FAQ) and find clear and concise answers to the things we get asked the most about.

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      Send us a message

      Make your initial enquiry here. Send us a message to find out how we can secure your business and one of our trained advisors will get back to you.

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      Your personal data will be processed in accordance with our Privacy Notice.
      Your personal data will be processed in accordance with our Privacy Notice.
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