Protect employees who work alone with a dedicated safety solution that connects them to Securitas experts 24/7. With GPS, indoor positioning and man-down detection, we help you respond fast when something goes wrong.
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What’s at risk and how we help
Employees who work alone often face risks without colleagues nearby to help. A fall, medical emergency or threatening situation can quickly become serious if support is difficult to reach.
Lone worker devices provide a fast and reliable way to access assistance when needed. With SOS activation, GPS location tracking and Man Down detection, they help employees raise an alarm quickly and share accurate location information, supporting a faster response and greater reassurance for workers and employers.
Lone worker app
The Securitas Personal Safety App helps protect employees working remotely, travelling or operating in higher-risk environments.
Users can raise instant alerts and share location information with emergency contacts and a dedicated monitoring centre. Features include Journey Tracking, Check-Ins, Meeting Timers, Live Location Sharing and Man Down detection.
Built-in incident reporting and privacy features support both employee wellbeing and organisational duty of care. Server-based monitoring helps ensure alerts can continue to be escalated, even if a device loses power.
Lone worker devices
The TWIG Neo, TWIG One and TWIG SOS are purpose-built lone worker devices designed for organisations that need a dedicated safety solution.
Unlike smartphone-based alternatives, they offer long battery life, rugged construction and simple operation, helping ensure protection remains available throughout the working day. With SOS activation, automatic Man Down detection and two-way communication, they provide dependable protection for employees working in challenging or isolated environments.
Hazardous environment solutions
For hazardous and safety-critical environments, TWIG One ATEX and Blackline devices provide specialist lone worker protection and rapid access to support.
Designed for industries such as oil and gas, utilities, petrochemicals and manufacturing, the TWIG One ATEX is certified for use in potentially explosive atmospheres, while Blackline devices combine lone worker protection with integrated gas detection. Together, they help organisations improve worker safety, support compliance requirements and strengthen risk management in high-risk environments.
Benefits
Build your solution
Lone worker devices are one part of how we help protect your people. By combining them with other Securitas services, we can build a tailored security solution that fits your workforce, operating environment, and risk profile. Together, these services create a connected approach to lone worker protection.
FAQs
Still have questions about how professional lone worker devices work? We've answered the most common queries below to help you understand how our service supports your people.
A lone worker device is purpose-built for employee safety, offering features such as dedicated SOS buttons, long battery life and automatic Man Down detection. A lone worker app provides similar protection through an employee's smartphone, making it a flexible option for mobile and remote workers. The right solution depends on your working environment, risk profile and operational requirements.
Alarms can be raised manually by pressing an SOS button or automatically through features such as fall detection, Man Down monitoring or gas detection. Once triggered, alert information is sent to the Securitas Operations Centre (SOC) where trained operators assess the situation using available alarm, location and device information.
Securitas' BS 8484 accredited monitoring service enables verified incidents to be escalated directly to the relevant local police force via a Unique Reference Number (URN), helping support a faster response when required.
Some of our lone worker devices include automatic Man Down, fall detection or gas alert functionality. If the device detects a potential incident, it can automatically raise an alarm even if the user is unable to call for help themselves.
Yes. Many lone worker devices include GPS location tracking and, where available, indoor positioning technology. This helps responders identify the user's location more accurately during an incident. Indoor positioning can use Wi-Fi access points and beacon technology to help pinpoint a worker's location inside larger buildings and complex environments.
Yes. Securitas offers tailored lone worker packages that help minimise upfront investment through a simple monthly cost. Hardware, connectivity, 24/7 monitoring, warranty cover and ongoing support can all be included, helping organisations protect their people while maintaining control of budgets.
Yes. We can provide a combination of smartphone apps, dedicated lone worker devices and specialist hazardous-environment solutions to suit different roles, locations and risk levels across your organisation. This can range from everyday lone worker protection for mobile and remote workers to ATEX-certified devices and gas detection technology for safety-critical industries such as oil and gas, utilities and manufacturing.
Our security experts can help you choose the right mix of devices, apps and response services for your lone workers. Tell us about your sites and working patterns, and we'll suggest a solution that fits.
Make your initial enquiry here.
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