Keyholding: The key to business security

No matter how big or small your business, being the keyholder to your business premises is a big responsibility. You wouldn’t trust anyone with looking after your house keys and it’s the same with keyholding for your business sites.

NSI Gold approved

This means all our SIA licensed security officers have completed comprehensive safety and security training, and we won’t pass your keys to any third parties.
We respond so you don't have to

We’re on call 24/7, so you don’t have to be. You don’t have to put you or your people in a vulnerable position. We can enter your site, lock and unlock, and we’ll always check to make sure everything is ok.
UK's largest mobile response fleet.

Our dedicated mobile response teams are managed at branches local to you so they are always close by and ready to respond quickly to an emergency. On arrival we will ensure the correct action is taken.

Keeping your premises safe. Giving you peace of mind.

With our professional keyholding services you can trust our highly trained security officers to lock and unlock your premises at any time, day or night. And you won’t need to worry about losing your keys either.

Our clients trust us to look after more than their keys, they trust us to keep their premises safe. So, we combine our keyholding services with our industry leading alarm response to give you complete peace of mind.

Our specialist teams will be the first to respond when a CCTV or an alarm is activated. They’ll check whether it’s a false alarm, call any emergency contacts and decide whether to dispatch a mobile patrol officer to site.

We’ll always tailor our security for your unique business, so whether you just need keyholding services or a combination of keyholding services and alarm response, you can trust us to keep you, your people and your business premises safe.

Read our Keyholding FAQs

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Lower insurance costs with keyholding services and alarm response

Insurance companies recognise that professional keyholding services for businesses help reduce risk. Some insurance companies may consider a reduction in their insurance premium so talk to your insurance provider, or put them in touch with us, to see if you can benefit from lower insurance costs.

Locking and unlocking service by Securitas UK mobile security officers

It’s simple to switch to our keyholding services

Switching security providers can be time-consuming, so our teams are trained to help make any switch as simple and straightforward as possible. Whether you want us to provide keyholding services and alarm response, working alongside your existing alarm monitoring supplier, or you’d like us to provide an end-to-end keyholding, alarm monitoring and alarm response solution, you can trust us to keep your business safe.

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Keyholding FAQs
- A keyholder is the designated person/people that hold the keys to a commercial or business property. The keyholder/s can be a security service provider like Securitas UK or an employee. In some industries regulations require at least one individual to have access to the property at all times.
- Securitas UK’s keyholding service means we hold a set of keys to a customer’s business and/or commercial premises. As the contracted keyholder we are ultimately responsible for responding to any security issue and locking and unlocking access points to enter or secure the site.
- A keyholding service ensures there is always someone trustworthy to open up or secure your premises, whether for an out-of-hours delivery or to accompany a lone worker. Our service can also be used to lock/unlock premises by pre-agreed arrangement, for example if the designated keyholding employee is not available.
- If the keyholder is an employee the employer has a legal duty of care for their safety. If they should come to any harm as a result of their keyholder duties (for example, responding to a fire alarm or intruder alert) the employer could be fined or imprisoned under a charge of Corporate Manslaughter. Using a professional keyholding service lifts the burden of responsibility from both employers and employees and offers greater security through 24/7 availability and professional expertise.
- Keyholder response combines keyholding and alarm response services. In the event of an alarm being activated, staff at the designated alarm monitoring centre will despatch a keyholding security team to your site. They will investigate and respond as appropriate; this may mean checking and securing the premises or, if necessary, alerting the emergency services.