STARS: Security Trained Assistance and Reception Services
Unforgettable first impressions and lasting security
STARS are the epitome of professionalism, blending the expertise of trained front-of-house personnel and security officers into one highly skilled individual. By seamlessly merging security duties, administrative tasks, and reception responsibilities, STARS offer a practical and cost-effective solution. This innovative approach not only utilises their time but also significantly reduces costs by eliminating the need for separate security officers and receptionists. What sets our STARS apart is their ability to enhance security and resilience on-site instantaneously. In any emergency, they are prepared to take swift and appropriate action, ensuring the safety and well-being of everyone present.
STARS are hand picked, high calibre individuals
We carefully select our STARS for their presentability, communication skills, and commitment to high level service. All STARS undergo our professional front of house and enhanced security awareness training as well as completing Deaf and Disability Awareness training for complete Diversity and inclusion service delivery. Other training includes but is not limited to:
- First aid fundmentals training
- Unconscious bias training
- ACT (Action Counters Terrorism) training
We also equip our STARS with bespoke training to meet the needs of the organisation they work at. This can include inductions and monitoring repair works – whatever you need.
Services include but are not limited to
Front of House:
- Meet and greet
- Information and concierge services
- Call handling, administration and mail
- Maintaining front of house environment and booking of facilities
Security:
- Access control staff searches and administration of ID passes
- Patrols and Health & Safety checks, and emergency assistance
- Alarm and CCTV monitoring
- Health and safety building checks
"The presence of Securitas STARS ensures tenants and visitors receive a professional welcome and can feel confident that all security protocols are properly adhered to."
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FAQs
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Our STARS seamlessly merge hospitality and security roles for a unique hollistic approach.
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STARS undergo rigorous selection and comprehensive training for top-tier service.
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