Frequently Asked Questions
- How do I get onto Workplace?
The web address for Workplace is: https://securitas.workplace.com
- What login details do I need?
If you have a Securitas email address (@securitas.uk.com), use it as your username when logging in. Your password for Workplace is the same as your Securitas password.
Otherwise, your username is set up in the following format: first name/lastname/six digit employee, e.g.Fred.Smith012345@securitas.uk.com.
Your password is your six digit employee pin followed by your National Insurance (NI) number - all uppercase and no spaces. Example: Employee pin 012345 and NI number AB987654C = password 012345AB987654C
- My password and username don’t work.
Contact the IT helpdesk via Workplace.Helpdesk@securitas.uk.com
- I want to change my password.
If you have a Securitas email address (@securitas.uk.com), changing your laptop access password will automatically change your Workplace password. If you don't have a Securitas work email address, please visit https://sts.securitas.net/adfs/portal/updatepassword and enter your username, current password and new password.
Please note: if you have a Securitas work email address, please do not use the above web link for resetting password as it may cause issues with your work email and laptop access.
- I've forgotten my password.
If you forget your password or face any other logging issues, please email email@example.com.
- Isn’t Workplace the same as Facebook? I don’t want my Facebook account to be linked to my Workplace account.
Workplace has been developed by the same company that runs Facebook, which is why it looks and feels similar. But Workplace and Facebook are not connected in any way. What you share to your Workplace account can only be seen by people at work.
Remember Securitas cannot access your personal Facebook account.
- Can I use it on my mobile?
Yes – you can use Workplace on both computers and mobile phones. Some minor functions are not available on the mobile version. Workplace and Workplace Chat are available as apps to download to your mobile phone.
- I need to change some information on my profile – how do I do this?
You can change your profile information by clicking on the About tab on your profile page (under your name and photo). You can change your profile picture by clicking on the existing one and then click on ‘Update profile picture’. For key information changes such as your name, department, job title etc. you will need to let the IT Helpdesk know what is incorrect and what the right information is.